(C2). Hotel customer relationship management

Customer Care.

Customer Care's goal is to increase customer loyalty. Our products are mainly from the following points to help you carry out customer care.


(1) you can query at any time that any guests today, birthday and other anniversaries. According to the value of ranking guests care accordingly. Such as sending flowers. Birthday cake. Birthday noodles and so on.


(2) the general manager. Manager Block in the office will be able to understand what today's guests will want to come to dinner. And eat a specific time. Box. On with the important guests such as the"Municipal leadership." Customers. Can meet in advance. Enhance customer loyalty degrees.