… A client's customer orientation shallow
Guest shallow customer orientation refers to the customers to carry out all aspects of your visit. So that you hold in his mind what position? This is the single key. If you are a very low status in his eyes. You have to lose orders. Contrary. To receive orders. Some complained that sales staff to come back. I do all that good. How had no orders. This is what you ignore the basis of customer location. the principle of specific entry under:
1. Your image
In the eyes of customers. You on behalf of the company's image. Any customers not with a poor image of doing business. Because in the customer's deep understanding of the meaning of years. Your company is just as poor. So that you directly mapped to the company. Influence the company.
2. Your own correctional
To customers. You have to see how the wind blows. As far as possible to come up with their own temperament. To allow customers that you are educated. Especially with foreign companies when dealing with customers. To refrain from certain sales to customers. Station did not stop phase. sitting with no seat. remember sitting half a chair to sit. Do not get the whole. This is also very crucial. from the tiny little things. Customers can you locate the. careless shot to beat you down.
3. Your expertise
This is a measure of whether you have a real skill. When customers know the business. They will ask a lot of professional issues. Let you answer. A lot of new sales staff are only a smattering knowledge. How to do this. You tell them honest. You just Lilly and Company. ask them to be assured. go back and ask. on quick to tell them so. Do not forget to put in a good word to say a few words. Sometimes you can move the honest customers. but certainly better expertise.
4. Your amateur knowledge
How are amateur knowledge. This is to show that you learned. Our sales staff to meet a wide range of customers. For example, my clients a lot of women. Moreover, many white-collar women. I have to communicate with them well. I have learned off clothing. makeup. Remember. do women learn to listen to your customers. When a listener.
5. Your understanding of his work
I have always advocated a customer perspective. Clients are human beings. They are also tired of the work. Some customers are very dedicated. Jitong my customers. They want to goes home late at night. Sometimes we have to discuss the program to a very late. This shows. The more you understand the customers. customers more support you. for clients to say more to understand more. you will get the benefits. In the light behind the customer's location. We are also what happens.
20 February, 2009
(A2). Sales Techniques To Find Potential Customers
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