(B1). With Regard To The Reform Of The Department Room

General hotel rooms are not part of the district is clear. So that the guests is not easy to find their own housing. Suggest:

1. Rooms part of the district must be clear: the separation of the high. In. Low-grade room. Good signs.a district. Midrange room of a district. Low-grade room of a district.
2. Housekeeping Department has the display may be different with the other hotels. Can add some scenes. (Such as flowers. Grass. Trees, etc.) so that the guests entered the room there is a different feeling. I see you have the following:

• Light to wake up. Since many people are used to under the light rather than to adjust the tone to make up time. The new system will wake up the guests set in half an hour before wake-up time to gradually build up their room lighting. Until the wake-up times as bright lights Like during the day;
• Keyless door lock system. To a fingerprint or retina identification of the identity of the guests;
• Virtual Reality ¢Ç windows. Provided by the guests of their choice scenery outside the window;
• Automatic detection system. Light. Sound and temperature can be according to each guest's preferences to automatically adjust;
• "White noise." Guests can choose to make myself feel most comfortable background sound;
• Electronically controlled mattresses. Enables different guests have been felt most comfortable bed;
• Nutritionist physical condition in accordance with the guests specially designed recipes.

More than the cost may be too high. However, we can learn from the future. These are also the future development trend of the hotel.

The room service trends are as follows:


1. Project enrichment

Room Service is considering the establishment of the project but not limited to the grade. Stars such as the limit. But give full consideration to the needs of guests and hotels the actual situation. So that services tend to enrich the goal. Even if the same type of services. also make efforts to form a feature of the hotel's services. as some of the scenic spot is located in a beautiful environment of the hotel. taking into account access to inconvenience guests. in floor area to set up a small library in order to enrich some hi quiet evening guests of life. the same room mini-bar service . as a result of different guests. Some hotel placed snack-oriented food category. and some hotels are placed face, such as fast-food allows guests to eat the food. This is all sorts of different makes room service projects tend to enrich and better meet the guests needs.



2. Personalized service

Standardization. Procedure and standardization of service is the hotel of the basic guarantee for the quality of service. But. Only standardization. Without personalized service is imperfect. Is not able to really meet the needs of guests. Make guests completely satisfied. So. In an increasingly competitive hotel industry today. personalized service has become a competition among hotels favorable measures. become the general trend of service. Room Service is particularly true. To provide personalized service. to obtain the loyalty of the guests. Rooms are usually set up a sound customer history file. and in accordance with changes in the demands of the guests continuously adjust services protocols and standards. such as providing turndown service hotels for the guests to be able to guarantee that open like bed. let guests favorite fruit. tea and other items. no longer insist that all guests with a newspaper to see. but according to customer history files will be the guests love to see into the room.



3. Facilities intelligent

With the high-tech era. Guests. In particular, some business customers. The hotel facilities are put forward higher requirements. Driven room facilities toward intelligent direction.system, such as Rooms ic use of smart cardssystem. even induction door locks. fingerprint door lock system; rooms within the automatic control system. use of sensors to control. people into the lights. the lights were out and so on. There are advanced communications systems. can broadband network interface. e rooms, as well as to provide guests at the hotel consumption. booking room meal. ordering merchandise. selections from the film and so on information television system.



4. Rooms Green

In advocacy for sustainable development today. To create a green hotel has become a fashion. The Green Room is one of important components. So. Rooms usually rooms and toilet rooms in place of disposable cotton remind card; Most of the guests do not need to reduce passenger varieties and quantity of supplies. At the same time to remind guests of these items could, if necessary to inform the room centers; liquid bath in the bathroom to use. shampoo dispenser of liquid to replace the traditional one-off containers. reduced to a one-time container environmental pollution; Rooms small refrigerator selected absorption of environmentally friendly products; to reduce the use of disposable plastic products and so on.



5. Designer cultural

Rooms will pay more attention to the design of the feelings of people. Tend to people and cultural development. Such as the location of outlets more carefully designed. To facilitate the use of guests; seats will be more the pursuit of comfort. At least to facilitate the movement of the wheels. Level can be adjusted . to meet the needs of the guests and the rest of the dual office needs; lighting lighting both to beautify the environment. also take into account the needs of reading and work. with sufficient brightness and so on. In addition. also took into account the needs of disabled guests. in all the guests with disabilities may be arrived at The floor area should be barrier-free design. may require the use of the facilities should be able to use self-help. do not need someone to help. It also embodies a kind of social civilization.



6. The type of diversification

With the hotel industry. Some hotels have begun vision to create its own characteristics. And the type of room is different from the other hotel was an important aspect. This. Make room type diversified development trend. If the business Rooms. Conference Room. leisure room. Smoke-free rooms. Ms. rooms. Child rooms. disabled rooms. blind rooms. Intergovernmental bed. connected garages and so on. In the rooms tend to diversify the type of circumstances. hotel also gradually formed its own characteristics. and strive to make their own specific market segments of the guests satisfaction.